Discord Community
The Zcrafter Discord community is the best place for fast, practical help from other users and the team.
Join the community
Open the Discord invite (opens in a new tab)
What Discord is good for
- asking product questions
- reporting bugs
- sharing screenshots
- comparing workflows
- getting advice on how to phrase a task more clearly
How to ask for help well
Include:
- what you were trying to do
- what happened instead
- whether you were signed in or using guest mode
- whether the issue was chat, projects, usage, or mainframe related
If the problem is visual, include a screenshot.
What not to share
Do not post:
- passwords
- verification codes
- private credentials
- restricted production information
- anything your organization would consider sensitive
When to use Discord vs other docs pages
- Use Discord when you want fast human guidance.
- Use Troubleshooting when you want a checklist first.
- Use Support Center when you need a more structured report.